Department Management

From sales to the parts department, find information on how each department contributes to the success of your dealership and how to implement new procedures.

ARTICLES

A Mission to Make Data Useful for Dealers

TARGIT brings data management expertise to the ag equipment industry
Business intelligence company TARGIT says it has always been focused on helping businesses of all kinds understand and manage the full value of the data that they collect. In the last several years, the company has focused on being particularly useful for ag equipment dealers.
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New Session Added to 2023 Dealership Minds Summit

Richard J. Bryan -- Speaker, Author and Business Growth Coach -- is making his first appearance before dealers of all colors at the DMS. Come ready to work! This interactive session will get you and the other dealers at your table participating, sharing and discussing the solutions that will improve your sales leadership effectiveness to create margins of time necessary to “work on” your growing business.


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Department Management

Tips to Modernize the Service Department

Adding digital tools to how the shop is managed results in improved efficiency and can directly impact the bottom line.
The service department is integral to generating revenue and driving customer satisfaction. However, taking a few steps to automate the department could result in gains in efficiency and add dollars to the bottom line.
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Understanding Employee Emotion to Create a Customer-Centric Parts Department

Machinery Advisors Consortium Founding Member Bill Hoeg breaks down how measuring emotion in your parts departments can help improve employee mindset.
The current dynamic environment of the ag equipment industry can directly impact your employees’ happiness, productivity and how they feel they are being treated by management.
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Daniel Surprenant

Daniel Surprenant

Daniel Surprenant has 30 years of experience in dealership training. His training company is Formation Future Inc. He is also a founding member of the Machinery Advisors Consortium.

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